Terms and condition
Terms and Conditions
Welcome to SoftSkillOnline! Please carefully read the following terms and conditions before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms.
1. Course Enrollment and Payment:
1.1 Course Enrollment: By enrolling in any course offered on SoftSkillOnline, you agree to abide by the course guidelines and instructions provided.
2. Course Access and Scheduling:
2.1 Course Access: Upon successful payment, access to the enrolled course will be provided through our platform.
2.2 Scheduling Sessions: Our instructors will schedule training sessions with students after payment confirmation. Students are responsible for attending scheduled sessions punctually.
3. Cancellation and Rescheduling:
3.1 Cancellation Policy: Cancellation of scheduled sessions must be made within [2 days] before the scheduled session. Late cancellations may result in forfeiture of the session.
3.2 Rescheduling: Rescheduling of sessions is subject to instructor availability and must be requested within [2 days].
4. Code of Conduct:
4.1 Student Conduct: Students are expected to maintain respectful behavior towards instructors and fellow participants during training sessions.
4.2 Use of Materials: Course materials provided by SoftSkillOnline are for personal use only and may not be reproduced or shared without explicit permission.
5. Liability and Disclaimer:
5.1 Liability: SoftSkillOnline shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.
5.2 Disclaimer: While we strive for accuracy and quality, SoftSkillOnline does not warrant that course content or materials are error-free or suitable for individual purposes.
6. Modifications and Updates:
6.1 Changes to Terms: SoftSkillOnline reserves the right to modify or replace these terms at any time. Continued use of the website after modifications constitutes acceptance of the new terms.
7. Contact Information:
For inquiries or concerns regarding these terms and conditions, please contact us at [[email protected]].
Privacy poilcy
1. Collection and Use of Personal Information:
- We may collect personal information such as name, email address, contact details, and payment information from users for the purpose of providing our services, communicating with users, and improving our website’s functionality.
2. Data Processing and Security:
- Personal information will be used solely for the intended purposes and will not be shared with third parties without explicit consent unless required by law.
- We employ industry-standard security measures to protect user data, but users acknowledge that no method of data transmission over the internet is entirely secure.
3. Use of Cookies:
- We may use cookies or similar technologies to enhance user experience, analyze usage patterns, and personalize content. Users have the option to disable cookies in their browser settings.
4. User Rights:
- Users have the right to access, modify, or delete their personal information held by us. They may also request information about our data practices.
5. Changes to Privacy Policy:
- We reserve the right to update or modify this privacy policy. Any changes will be communicated through our website.
6. Contact Information:
- For any inquiries or concerns regarding this privacy policy or data practices, users can contact us at [[email protected]].
No refund or Return Policy
No Return, No Refund Policy:
1. Purchase Conditions:
- All purchases made on SoftSkillOnline.com are considered final and non-returnable.
- Users are encouraged to review product/service details thoroughly before making a purchase decision.
2. Refund Policy:
- We do not entertain refunds for any products or services rendered through our platform unless explicitly stated otherwise or required by law.
- In cases where a refund is mandated by law, users must provide sufficient proof of purchase and reason for the refund request within the specified timeframe.
3. Cancelled or Discontinued Services:
- In the event of cancelled or discontinued services by SoftSkillOnline.com, users may be entitled to a refund as per the terms and conditions specified during the purchase.
4. Exceptions:
- Certain circumstances or specific products/services may have different refund policies, which will be clearly communicated at the time of purchase.
5. Contact Information:
- For inquiries or concerns regarding this no-return, no-refund policy, users can reach out to us at [[email protected]].